Page 2 - FAQ

• 1. How do I start?

Answer: Before applying for any services, you must first register with Single
Window Clearance System. Registration is a One Time Process. You first need to
register as an individual and get a Login account. User registration will enable to
access the departmental clearances required for setting up of the business entity.

• 2. What information is required, when I begin to register?

Answer: The following fields are mandatory, while you register in Single Window
Clearance System:

o 1. eMail Id
o 2. Mobile Number
o 3. PAN
o 4. Aadhaar Number
o 5. Photo
o 6. Signature Scanned

• 3. Is there any registration fee?

Answer: For Single Window System, Govt. of Kerala as of now is Charging Rs.500/-
as fee for one time Registration. Separate application fees are charged by the
respective Departments as per the prevailing rules/acts for Application Processing.

• 4. How to pay the fees?

Answer: Single Window System is integrated with electronic payment gateway
(eTreasury).

• 5. How much amount do I need to pay when invoking these services?

Answer: The requisite amount will be displayed on the screen while you apply On
line. The fee amount can be remitted only using the On-line payment (ePayment)
option. The fees of all the Departments can be remitted in on shot using the On-line
ePayment.